Login
Please enter your email address and password to login to the help desk.
Don't have a user account? Create account.
(leave blank if you forgot your password)
   Save my login information
 
Tutorials & Manuals » Customer Management
How do I use support e-tickets?
by Admin on April 15, 2011
Type: Tutorial

A support ticket is where your customer will send a ticket from their account should they wish to contact you via this route, its like internal messaging system.

All support ticket will be stored at Customers > All E-Notes, click the view button to view and reply to the ticket.

Was this helpful? Yes No Print Pdf
Powered by: Webmama.co.uk
Use of this website signifies your agreement to the Terms and Conditions and Online Privacy Policy (updated v1.3 25-06-2014). Registered Address: Webmama Ltd, Unit/Office 36, 88-90 Hatton Garden, London, EC1N 8PN, UK Company Registration Number: 05824598