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Tutorials & Manuals » Orders & Invoices
How do I accept manual order offline i.e. telephone orders?
by Admin on April 19, 2011
Type: Tutorial

Go to Orders > Manual Order Entry to accept/create manual orders. It works same way as the front-end and has 3 sections, they are;

Add Order Items - to add product to the cart click on product list link, a new window will open and select product to the cart and proceed to the next step;

Enter Customer Info - select an existing customer from the dropdown list or create a new customer (new customer details will automatically be sent to the customer email ID), click continue to go to the next step to select a delivery method - then proceed to review & finalise the order;

Payment and Confirmation Details - at this stage review the order to ensure all details are correct and complete the payment information.

Once a manual order is successfully raised it will then be displayed on your order section as well as in your customer account.

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